Domestic Shipping
SF Dancewear will always attempt to ship your order immediately, although it can take up to 3 business days (do not count weekends) to process, especially during busy holiday and back to school periods. Orders are processed Monday through Friday.

Special Orders will be upon receipt from the manufacturer. They will arrive separately from other items in your order, and shipping times may vary.

Order Tracking
Going to our Order Tracking Page and entering your order number can track most orders. If you have difficulties tracking your order, or have questions relating to your order, please contact orderstatus@sfdancewear.com for further assistance.

Standard Delivery
SF Dancewear uses UPS for all domestic shipments within the continental U.S. Please allow 7 - 10 business days for shipping time, not counting weekends.

Please note that priority shipping is available by contacting the store directly.

SF Dancewear quotes all shipping charges (US Postal Service) on orders delivered outside the continental United States. You will be charged the actual shipping charge, not the amount shown on our order form. If you need a shipping quote please e-mail customerservice@sfdancewear.com. For quotes on next day and 2nd day deliveries, please call SF DanceWear at 1-415-882-7087. (Monday - Friday 10:00 AM - 5: 00 PM PST)

 

Online Security
SF Dancewear uses a secured server to process online transactions. When you enter your credit card number, it is encrypted and sent in a scrambled format. This greatly reduces any risks.

Tracking
Tracking numbers are e-mailed to customers on orders that ship within the continental U.S.A. Shipments may be tracked by utilizing the "Order Tracking" button located at the bottom of each page.

Tax
Tax is charged on California orders only, at a rate of 8.5%.

Order Cancellation
To request cancellation of your order please e-mail a request along with your order number to orders@sfdancewear.com or call at 415-882-7087.

We make every attempt to cancel an order upon each request. If your item has already been processed, cancellation of this order will not be possible. You may decline to accept the order when delivered; however, refusal of delivery will not prevent original shipping charges, return shipping fees or any re-stocking fees from applying to any refund allowed.

Backorders

Every effort is made to ship orders complete. If SFDancewear.com is temporarily “Out of Stock” of the item ordered, we will ship the in-stock portion of the order at once. The balance of the order will be sent as soon as we receive it and at NO ADDITIONAL shipping or handling fee.

Pricing/ Content Disclaimer
The information on the sfdancewear.com website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.